To ensure the most accurate and up-to-date information, please contact your Gold Medal distributor, branch, or our corporate office to request a manual. You can reach the corporate office at 800-543-0862 or fill out this form and in the comment section please identify you are requesting a manual and the specific item number.

This is Gold Medal Products Co. standard warranty, some restrictions may apply. Please contact Gold Medal Products Co. directly for the warranty on a specific piece of equipment.

GOLD MEDAL PRODUCTS COMPANY WARRANTY

Gold Medal Products Company warrants to the original purchaser each item of its manufacture to be free of defects in workmanship and material under normal use and service. Gold Medal Products Company’s obligation under this warranty is limited solely to repairing or replacing parts, f.o.b. Cincinnati, Ohio, which in its judgment are defective in workmanship or material and which are returned, freight prepaid, to its Cincinnati, Ohio factory or other designated point.

TERMS OF WARRANTY: Except for “Perishable Parts” on specific machines, the above warranty applies for a period of two (2) years from the date of original sale to the original purchaser of equipment when recommended operating instructions and maintenance procedures have been followed. These are packed with the machine. Parts warranty is two (2) years, labor is six (6) months.

GENERAL PROVISIONS: THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. In no event shall Gold Medal Products Company be liable for special, incidental or consequential damages. No claim under this warranty will be honored if the equipment covered has been misused, neglected, damaged in transit, or has been tampered with or changed in any way. No claim under this warranty shall be honored in the event that components in the unit at the time of the claim were not supplied or approved by Gold Medal Products Company. This warranty is effective only when electrical items have been properly attached to city utility lines only at proper voltages. This warranty is not transferable without the written consent of Gold Medal Products Company.

The Nayax Cashless Payment System incorporated in Gold Medal cashless units is manufactured and managed by a third-party vendor. GOLD MEDAL’S GENERAL WARRANTY DOES NOT APPLY TO THE EQUIPMENT AND SERVICES RELATED TO THE NAYAX CASHLESS PAYMENT SYSTEM AND GOLD MEDAL EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES RELATED TO THE SAME. All issues related to Nayax Cashless Payment System, including but not limited to, Customer’s Nayax account, fees, income, reimbursement, statements, service agreements, terms and conditions, and cashless transactions are between Customer and Nayax only. Please contact your Nayax account representative with any issues with your Nayax Cashless Payment System.

Note: This equipment is manufactured and sold for commercial use only.

Gold Medal Products Co. is proud to be associated with various domestic and international agencies that provide approvals and certification marks for our equipment, ensuring they meet specific safety, electrical, quality, and performance standards. Please call 800-543-0862 to request agency approvals for any specific model.